10 trillion rows synced last year — and counting

Every click, purchase, and ticket — assembled into a portrait that updates in real time

Growth leads debugging churn funnels. Analytics directors stitching online and in-store. PMs proving their feature moved retention. Segment sees what you couldn't.

app.segment.com/journeys
Trace every path from first touch to con...
SignupActivationFeatureUpgrade ↑RetainedLIVECONVERSION RATE68.4%↑ 12.3% vs last week
Updated 3s ago● 2,847 active users
Processing 48K events/min

700+ connectors

Data flows in from everywhere you operate

❄️

Snowflake

Warehouse

BigQuery

Warehouse

Salesforce

CRM

Shopify

Commerce

Stripe

Payments

Zendesk

Support

Amplitude

Analytics

Mixpanel

Analytics

HubSpot

CRM

Intercom

Support

iOS SDK

Mobile

Android SDK

Mobile

Web JS

Web

S3

Storage

Redshift

Warehouse

Databricks

Platform

700+

Pre-built connectors

10T

Rows synced last year

48K

Events processed / min

99.9%

Uptime SLA

Interactive Explorer

Play with fragments of the product — before you sign up

Hover the histogram. Watch the Venn animate. The retention curve draws itself as you scroll. This is what your data looks like inside Segment.

Churn Analysis

Days-to-Churn Distribution

Last 30d
0-7d
8-14d
15-21d
22-30d
31-45d
46-60d
60d+

Hover bars to inspect cohort

high
med
low

Retention

90-Day Retention Curves

Power Users
Standard
At-Risk
Day 0Day 30Day 60Day 90100%75%50%25%

Cohort Comparison

Activation Overlap

OnboardedCore FeatureReturned2,841retained

2,841 users completed all three milestones — 34.3% activation rate

Predictive LTV

Top 20% Identified

MT

Marcus T.

$4,820
PK

Priya K.

$3,940
DW

Devon W.

$3,210
SL

Soo-Jin L.

$2,780

Scores refresh every 6 hours — 57% YoY accuracy lift

Your data, not a demo dataset

Connect your warehouse or CDP in 5 minutes and see these charts populated with your actual customers.

Connect My Data →

Proven at scale

The teams who ship at midnight already know

57%

YoY growth in Predictive Traits usage

10T

Rows synced to cloud warehouses last year

700+

Pre-built source & destination connectors

4,000+

Brands trust Segment for customer data

"

We were stitching 14 separate data sources by hand before Monday board meetings. Segment collapsed that into a single view we can trust. Our analytics director hasn't worked a Sunday in four months.

RO

Rachel Okonkwo

Director of Retail Analytics · Northfield Commerce

🔍

Churn debugging at midnight

Growth leads pull up journey maps and find the exact dropout step before standup.

📊

Monday board deck, done by Friday

Retail directors stitch in-store and online behavior automatically — no SQL required.

📈

Prove your feature shipped value

PMs show day-30 retention lift in the cohort that used the feature — with one query.

Trusted by thousands of innovative brands

IBMPelotonIntuitInstacartTwilioLevi'sDomino'sFOX

Predictions

Act with foresight, not hindsight

ML surfaces churn signals and LTV scores 14 days before your team would notice. No data science team required — Predictive Traits wire directly into your campaigns, Slack alerts, and CRM.

Zero-copy warehouse integration

Predictions run against your Snowflake or BigQuery data without moving it.

57% YoY accuracy improvement

Our models get smarter with every interaction across 4,000+ brands.

Activate in 2 clicks

Push churn-risk segments to Salesforce, Intercom, or any of 700+ destinations instantly.

See Predictions in Action

Predictive Traits

Updated 6h ago · 24,847 profiles scored

Active

Likely to churn (14d)

1,204 users87%

Intent to upgrade

3,847 users72%

High LTV potential

892 users91%

Feature adoption risk

2,103 users64%

Expansion candidate

1,567 users78%

Activate top churn-risk segment to:

Churn reduced by 23%

After activating high-risk segment to Intercom — Clarit SaaS, Q4 2025